Patient Info
For an immediate response to any inquiry use the chat hear on our website from Sunday to Thursday, between 8am - 4:30pm.

Dear patients,

Starting on February 2th 2020, Safed dispensary will be open only on Mondays and Thursdays 9am-4pm.

Patients with a valid license and pharmacy prescriptions can now order a delivery against the following products:

*If you wish to order our products please call 03-5445860 extension number 1*

In addition you can transfer your prescription, license and I.D at the following link:                    and they will contact you for delivery coordination.  


Alaska T15-C3 SATIVA 15%

Erez\Alaska\Avidakel T5-C5 3%

If you wish to order our products please call 03-5445860 extension number 1.

Products Prices:

Medical Cannabis oil\ pre-roll inflorescences\ grade ground inflorescences from all categories and starins- 150 nis.

We are making great efforts to provide inflorescence and other products as soon as possible in the new series - for all types of prescriptions.

We shall update the inventory and distribution with the expansion of our products.

Highlights of the Executive Order (October 4, 2019) published by the Ministry of Health:

According to HCJ Decision 2335/19 of 6.10.19 "a patient holding a license to use medical cannabis expired on any date from 1.2.19 to 31.7.19 - the license in his possession is extended up to 31.3.2020 without the need for an extension and he Shall be respected by the vendor named in the license up to that date. "
According to the directive of August 2019: A patient who holds an expired license or is due to expire on any date after 1.1.19 has extended his license until 31.12.19 without the need for an extension and will be honored by the provider named in the license up to that date.
Licenses of this type granted to oncologists, children, or patients with autism who received a cannabis license - will be in effect by June 30, 2020.
A patient whose license is validated under this provision, and in addition, has a new license to issue in pharmacies - may, at his option, receive the monthly or pharmacy supply under the new license, or alternatively through the provider, under the provisionally extended license. It is absolutely forbidden to use both licenses at the same time for the purpose of obtaining cannabis products at doses that exceed the maximum dose prescribed in one of the two licenses.
Please note that no retroactive drug cannabis dispensing will be performed for previous months.
The extension is automatic and there is no need to contact the Ministry of Health in this regard.
At the same time, they must address the renewal of the license for the period after 31.12.19 (or 30.6.20 for children, oncology patients and patients with autism who hold the license).

Patients are welcome to a free training for proper use of the vaporizer–

We provide instructions on the following brands: Volcano medic, Mighty, Crafty and Pax 3.
The training are by appointment only in Tel Aviv clinic.
Patients must have an original license, inflorescence and an escorte.

As of July 23nd, inflorescences and pre-rolls of our medical cannabis are available for purchase  Tikun Olam license.

The purchase is available by home delivery and at our dispensaries in Tel Aviv or Safed.

Further on and in accordance with the approval of the MOH, we will continue to expand our range of products.

The stock of strains and products is updated and published on our website (further down the page).

All the produce of inflorescences grows on our farm under IMC-GAP standard - the world's most strict standard of cannabis greenhouses for medical use.

We are available by on-line chat or telephone service from Sunday to Thursday from 8:00 am to 4:30 pm.

When you arrive at the dispensary or when the messenger arrives, you will receive an explanation detailing all the treatments our products undergo in order to ensure their safety and quality. We operate according to the standards of the Ministry of Health and all products are approved for marketing by the Ministry of Health. Before you receive the products, you will be asked to sign this explanation.

To adjust treatment, you can consult a nurse at

As part of the medical reform of the IDH, steps have been taken to streamline and speed up the licensing process for the use of medical cannabis. All details regarding renewal and licensing can be found in the IDH site or in the following link:

Patient Care Nursing Clinic is located at 9 HaShala St. Tel Aviv

Customer service:
Online chat on this website is available Sunday through Thursday from 8am to 4:30pm.
tel: +972-3-5445860 Sunday through Thursday from 8am to 4:30pm
fax: +972-3-5461556, or email here
Tel Aviv dispensary 183 Ibn Gabirol St. TLV
Open Sunday to Thursday between 9am - 5pm
*Disabled parking are available on Horkanus St. and Yochanan Hagadi st.
Safed dispensary Ziv Medical Center, Safed
Safed dispensary at the Ziv Medical Center is relocated within the hospital: Enter the main building of the hospital, take the elevator down to minus one  floor (-1 cellar). Go right and than right again to the end. The dispensary is across the road, welcome.
Available Mondays and Thursdays only 9am- 4pm
At the entrance to the hospital please turn left.
**For any application one must have an original, valid license and valid ID!


On the menu:             Last update: 13/02/2020 08:00


NOTES pre rolled NOTES Oil    NOTES
Erez       Erez Oil 3%    
Eran Almog       Erez Oil 15%  
Alaska   Alaska   Alaska Oil 3%    
        Alaska Oil 15%  
        Avidekel Oil 3%    
Grinded Michael          



*We can provide CBD oils with a concentration of 15% and up only for patient with Autism,Epilpsy and Dementia with the valid professional certification.

*As of January 27th 2020 patient with a license of 100 grams and up can purchaseup to a 100 gram in inflorescences. The rest of the amount will provide in pre-rolled only.  

Delivery Menu


NOTES pre rolled Oil   NOTES
Erez     Alaska Oil 3%  
Eran Almog     Alaska Oil 15%  
Alaska   Alaska Erez Oil 3%  
      Erez Oil 15%  
      Avidekel Oil 3%    
Grinded Michael        

Home Delivery

Tikun Olam offers patients a delivery service to all parts of the country. Deliveries are done by region once per month (usually towards the beginning of the month). Delivery Cost: 100 NIS *fix price by MOH

Order now on line via our chat, here on our website from Sun-Thu 7am-5pm.


Form Downloads

Weekly Patient Care Follow-Up Chart (click to download - Heb)


Early Delivery/Distribution

Early distribution of medical cannabis may be done up to three days prior to the end of the month, or in the last three days of every month. For example, for months ending on the 30th, early distribution is available starting the 28th. Patients that have a different set/fixed date may pick up their early distribution up to three days before their fixed date.

Important Guidelines Issued by the Ministry of Health and Israel Police

The name and ID number of the delivery person must appear in the medical cannabis license for delivery approval. The person authorized to receive the cannabis on behalf of the patient must also be registered on the license. The authorized receiver must present both his/her and the patient’s original government issued IDs to receive the delivery.

The original cannabis license must be presented to receive the medical cannabis delivery. Copies are not valid substitutions.

If your medical cannabis license is lost, stolen, or you need a re-issued license because of wear and tear, you will need to file a police report and bring a copy of the report to our offices so that we can submit the original license and the police report to the Ministry of Health in order to re-issue a new original copy of the license.

Please take care of your medical cannabis licenses, it is your personal responsibility to maintain the necessary paperwork.

General Guidelines

Please keep track of the expiration date of your license and request a renewal if necessary ahead of time. Patients with expired licenses will not be able to receive medical cannabis.